Store Policies

Shipping Policy:

At Farm Where You Live, we strive to provide clear and transparent shipping policies to ensure a seamless shopping experience for our customers.

Expected Shipping Time:

  • Orders are typically processed and fulfilled within 7 business days from the date of purchase.
  • Once your order has been processed, please allow 5 days for delivery.
  • Please note that shipping times may vary depending on your location and any unforeseen circumstances, such as holidays or natural disasters.

Shipping Methods:

  • We offer standard shipping for all orders within the United States.
  • Expedited shipping options may be available at an additional cost. Please contact our customer support team at office@farmwhereyoulive.com for more information.

Tracking Information:

  • Once your order has been shipped, you will receive a confirmation email containing tracking information to monitor the progress of your delivery.

For any questions or concerns regarding shipping, please don't hesitate to contact our customer support team at office@farmwhereyoulive.com. We're here to assist you every step of the way.

Return Policy:

At Farm Where You Live, we understand the importance of having a clear and hassle-free return policy to address any issues that may arise with your purchase.

Returns:

  • We accept returns on damaged or defective items within 7 days of delivery.
  • To initiate a return, please contact our customer support team at office@farmwhereyoulive.com with detailed information and photographic evidence of the issue.
  • Once your return request has been approved, we will provide instructions on how to return the item for a replacement or exchange.

Refunds:

  • Due to the personalized and print-to-order nature of our products, we do not offer refunds on any purchases made through our online store.

Order Accuracy:

  • We take great care to ensure the accuracy of your orders. Before finalizing your purchase, please review your order carefully to ensure all details are accurate.

For any further assistance regarding returns or exchanges, please reach out to our customer support team at office@farmwhereyoulive.com. We're dedicated to ensuring your satisfaction with every purchase.

By proceeding with a purchase from Farm Where You Live, you acknowledge and agree to our shipping and return policies outlined above.